Last updated: July 2026
This Privacy Policy explains how SAE Web Design collects, uses and protects personal information when you use our website, contact us, request a quote, or work with us on a website, booking system, hosting or support project.
SAE Web Design provides website design, online booking systems, hosting and website support services.
For the purposes of UK data protection law, SAE Web Design is the data controller for personal information collected through this website and through direct enquiries to us.
Email: contact@saewebdesign.co.uk
We may collect personal information when you visit our website, complete a contact form, request a quote, email us, or work with us on a project.
This may include:
We may collect information when you:
Some information is provided directly by you. Other information may be collected automatically through cookies, analytics tools, server logs and security systems.
We use your information to:
We only use your personal information where we have a lawful basis to do so under UK data protection law.
Contract
We may use your information where it is necessary to provide a quote, deliver a project, provide hosting or support, or manage services you have requested.
Legal obligation
We may need to keep certain information to comply with legal, tax, accounting or regulatory requirements.
Legitimate interests
We may use your information where it is necessary for our legitimate business interests, provided your rights do not override those interests. This may include responding to enquiries, managing client relationships, improving services, securing our website, preventing fraud and keeping business records.
Consent
We rely on consent where required, including for certain non-essential cookies, analytics cookies and marketing communications. You can withdraw consent at any time where we rely on consent.
When you submit a form on this website, the information you provide is sent to us so we can respond to your enquiry or quote request.
We do not sell your details or use them for unrelated marketing.
Our website may use cookies and similar technologies.
Some cookies are essential. These are needed for the website to work properly, keep the site secure, remember settings, process forms or help prevent spam and abuse.
We may also use non-essential cookies, including analytics cookies, to help us understand how visitors use the website and improve our services.
Where required, non-essential cookies will only be used after you have given consent. You can manage or block cookies through your browser settings, although some parts of the website may not work correctly if cookies are disabled.
We may use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
Where required, Google Analytics will only run after you have accepted analytics or non-essential cookies.
We use Google reCAPTCHA to help protect our website, contact forms and quote request forms from spam, bots, abuse and fraudulent activity.
Google reCAPTCHA may process technical and interaction information, such as:
Google reCAPTCHA is provided by Google and may be subject to Google’s own privacy policy and terms.
If we build, host, maintain or support a website or booking system for you, we may process information needed to provide that service.
This may include, depending on the project:
Client and customer data is handled carefully and only used for the purpose of providing, maintaining or supporting the agreed service.
Where we process personal information on behalf of a client, the client may be the data controller and SAE Web Design may act as a data processor, depending on the service provided.
If online payments are used on a client website or booking system, payment processing may be handled by a third-party payment provider such as Stripe.
We do not store full card details on our website or on client booking systems. Payment providers process payment information securely in accordance with their own privacy policies and terms.
We or our clients may store limited payment-related information where needed, such as payment status, payment reference, booking reference, refund status, date and time of payment, or related booking information.
We do not sell your personal information.
We may share information with trusted third parties where necessary to run our website, provide services, support client projects, process payments, improve security or meet legal obligations.
This may include:
We only share information where necessary and expect service providers to protect information appropriately.
Some third-party service providers may process personal information outside the UK.
Where this happens, we take steps intended to ensure your information is protected in line with applicable data protection law. This may include using appropriate contractual safeguards or relying on approved transfer mechanisms.
We keep personal information only for as long as necessary for the reason it was collected.
This may include keeping enquiry records, quote records, project records, support records, accounting records, security logs and communication history for as long as needed to provide services, meet legal obligations, resolve disputes and maintain business records.
Where no fixed retention period applies, we decide how long to keep information based on:
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
Security measures may include:
However, no website or online system can be guaranteed to be completely secure.
Under UK data protection law, you may have rights over your personal information.
These may include the right to:
To exercise your rights, contact us at:
contact@saewebdesign.co.uk
We may need to verify your identity before responding to a request.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office.
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time. The latest version will be available on this page.
